#Tracking reference activation code#
#Tracking reference free#

It can be integrated with the EOS.Web ILS or function as a standalone solution. EOS.Web Reference Tracking Features:ĮOS.Web Reference Tracking can be hosted by EOS in one of our global data centers or installed on your on-premise server. Reports providing information on pending and completed questions can be run, sorted by requestor and researcher to help the information center to track use of library resources. Answers can be sorted and displayed by request date, question, or category. You can search reference requests by question, answer, question keyword or phrase, requestor or researcher.

#Tracking reference free#

This new service offering will reduce the number of predictable, routine questions asked of information professionals, and free them to expand their services to other areas. You can make all or only certain questions available to the public to enable a patron reference question self-service that would provide “where to find” answers. With a single click, you can optionally add the reference question into a Web OPAC “Frequently Asked Questions” collection, which can be sorted by subject area or practice group. Reference questions can be tracked by user or patron, complete with identifying the individual requestor, optionally tracking the fund account where the reference question should be allocated.īoth the question and answer are tracked, complete with the user-defined category, source used, time spent on the question, completion date, estimated cost, and the researcher to whom the question is assigned. Provide efficiencies for all types and sizes of libraries.

Provide concise information on the library’s request handling operations.Reduce the burden associated with tracking reference requests.Ensure that all relevant reference information is entered.Enable the creation of a knowledge base of reusable answers.Ensure answers are provided in a timely manner.Prevent the duplication of research work.The ability to determine the status of a reference request at any time.

#Tracking reference activation code#

You must select your country and enter the activation code that appears on your UPS My Choice welcome letter.This flexible solution also enables the information professional to create an online “Hot Topics” or “Frequently Asked Questions” database which can be organized by subject area or practice group, thus enabling libraries to create knowledge bases of reusable answers and eliminating the duplication of research request work. A UPS My Choice Activation Code box will appear. The delivery change option request “Delivery to Another Address” is not available if a membership is not fully authenticated.Īs a new UPS My Choice member, you will be prompted to authenticate your membership by entering the activation code after you log in. Once a membership is verified, the user has access to all available My Choice features. A UPS My Choice welcome letter is sent to the registered address of the new member. Your activation code will not be valid after 45 days from the date on the letter.Īn activation code is needed to verify a new membership. If so, a welcome letter will be sent to you by way of the postal mail service approximately 7-14 days from the day you initially enroll. If you’re required to authenticate your enrollment with your email, you may be required to do so with a UPS My Choice Activation Code.